Supports

These support pages were intended to designers, implementation firms and end-users of Time Recorder Sdn Bhd. Customer without registration has an access to basic information. After registration and login there are extended possibilities of support usage for ex.: administration of licence, helpdesk, business agenda and etc.

Our Technical Support Service

Support type Customers without registration Registered customers*
Telephone Mon – Fri, 8 am to 5 pm continuously (priority check)
Helpdesk Mon – Fri, 8 am to 5 pm, without a response guarantee continuously, a guaranteed response within 4 hours
Remote access No Yes
Regular system inspections No Yes
Prices According to the current price list of services Decreased based on the service contract