These support pages were intended to designers, implementation firms and end-users of Time Recorder Sdn Bhd. Customer without registration has an access to basic information. After registration and login there are extended possibilities of support usage for ex.: administration of licence, helpdesk, business agenda and etc.
Our Technical Support Service
Support type | Customers without registration | Registered customers* |
---|---|---|
Telephone | Mon – Fri, 8 am to 5 pm | continuously (priority check) |
Helpdesk | Mon – Fri, 8 am to 5 pm, without a response guarantee | continuously, a guaranteed response within 4 hours |
Remote access | No | Yes |
Regular system inspections | No | Yes |
Prices | According to the current price list of services | Decreased based on the service contract |