These support pages were intended to designers, implementation firms and end-users of Time Recorder Sdn Bhd. Customer without registration has an access to basic information. After registration and login there are extended possibilities of support usage for ex.: administration of licence, helpdesk, business agenda and etc.
Our Technical Support Service
|Support type||Customers without registration||Registered customers*|
|Telephone||Mon – Fri, 8 am to 5 pm||continuously (priority check)|
|Helpdesk||Mon – Fri, 8 am to 5 pm, without a response guarantee||continuously, a guaranteed response within 4 hours|
|Regular system inspections||No||Yes|
|Prices||According to the current price list of services||Decreased based on the service contract|